Legal
Terms of Service
- Service runs month to month, and you may cancel at any time. When you cancel, we delete all client and caller data and provide written confirmation.
- Each plan includes up to 1,000 AI minutes per month. Additional usage costs $0.15 per minute unless the client upgrades its plan.
- Kepline caps its liability at the fees paid. We do not guarantee accuracy or uninterrupted uptime.
- Every greeting tells callers that the call may be recorded: "This call may be recorded for quality."
- The client warrants that it has consent to send transactional SMS to its customers under the TCPA. All caller-facing texts honor STOP.
- Contact: hello@keplinehq.com
Kepline Notifications SMS program
- Kepline Notifications sends transactional text messages for local service businesses. Callers may receive missed-call follow-ups and appointment or booking confirmations. Business owners may receive call summaries and urgent job alerts.
- Message frequency varies by activity, typically one or two messages per service request. This program does not send marketing messages.
- Message and data rates may apply.
- Reply HELP for help. Reply STOP to opt out at any time. We suppress opted-out numbers before every send.
- Consent is never required. Agreeing to receive texts is not a condition of booking a job, receiving service, or completing any purchase. You may decline and still be served exactly the same.
- No mobile information is sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. We never share mobile opt-in data or consent with a third party. We disclose phone numbers only to the telephony carrier that delivers requested messages on our behalf.
- Support contact: support@keplinehq.com.
- Carriers are not liable for delayed or undelivered messages.
- INFINITYEDGE LLC operates Kepline and the Kepline Notifications program (infinityedgetech.com). Sign up or learn more at keplinehq.com/sms.
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